Blogs by Akash Srivastava

November 2025 updates – Public form attachments, smarter CallerDesk logic, and sharper email parsing

Let’s go through what we got done in November 2025 in NeetoDesk. New features ✨ File attachments in public web forms Public web...

October 2025 updates – Threaded emails, keyboard shortcuts, and smarter APIs + webhooks

Let’s go through what we got done in October 2025 in NeetoDesk. New features ✨ ✅ Threaded replies in customer emails Customer...

September 2025 updates – Tag teammates, cleaner tables, persistent settings, and smarter webhooks

Let’s go through what we got done in September 2025 in NeetoDesk. New features ✨ ✅ Tag teammates in replies You can now tag other...

August 2025 updates – Persistent drafts, flexible email routing, and faster bulk actions

Let’s go through what we got done in August 2025 in NeetoDesk. New features ✨ ✅ Persistent draft messages Agents can now pick up...

July 2025 updates – Custom domain support, smarter automation rules, and faster performance

Let’s go through what we got done in July 2025 in NeetoDesk. New features ✨ ✅ Custom domain support You can now use your own custom...

Milestone M39 – Outlook loop fix, support for older .xls imports & automation rule stability

Let’s go through what we got done in milestone M39 (Jun 16 – Jun 29) for NeetoDesk. New enhancements ✨ ✅ Refined spam handling ...

Milestone M38 – Sub-categories, domain filters, better navigation & stronger spam controls

Let’s go through what we got done in milestone M38 (Jun 02 – Jun 15) for NeetoDesk. New features and enhancements 🚀 ✅ Consistent file upload UI ...

Milestone M37 – DKIM-based email sending, better ticket creation & robust migrations

Let’s go through what we got done in milestone M37 (May 19 – Jun 01). New features and enhancements 🚀 ✅ Support for DKIM-verified domains ...

Milestone M36 – smarter ticket APIs, custom domain links, Outlook replies fix & 90k tickets migration

Let’s go through what we got done in Milestone M36 (May05 – May18). New features and enhancements 🚀 ✅ Custom domain support in links ...

Milestone M35 – smarter email delivery, Outlook integration fixes, custom email verification & large-scale import support

Let’s go through what we got done in Milestone M35 (Apr21 – May04). New features and enhancements 🚀 ✅ Auto-Verification for Custom Support Emails ...

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