March 2026 updates – Consumer portal, smarter automations, and stronger email + Slack reliability

Let’s go through what we got done in March 2026 in NeetoDesk. New features ✨ Consumer portal for ticket management Customers can...

February 2026 updates – Account managers, Google Sheets sync, and stronger email reliability

Let’s go through what we got done in February 2026 in NeetoDesk. New features ✨ Account managers for customers Workspaces can now...

January 2026 updates – Smarter API ticket creation, persistent ticket views, and better attachment handling

Let’s go through what we got done in January 2026 in NeetoDesk. New features ✨ Mailbox assignment via public API Tickets created...

December 2025 updates – Mailbox connection revamp, form upgrades, and clearer automation visibility

Let’s go through what we got done in December 2025 in NeetoDesk. New features ✨ Revamped mailbox connection flow We redesigned the...

November 2025 updates – Public form attachments, smarter CallerDesk logic, and sharper email parsing

Let’s go through what we got done in November 2025 in NeetoDesk. New features ✨ File attachments in public web forms Public web...

October 2025 updates – Threaded emails, keyboard shortcuts, and smarter APIs + webhooks

Let’s go through what we got done in October 2025 in NeetoDesk. New features ✨ ✅ Threaded replies in customer emails Customer...

September 2025 updates – Tag teammates, cleaner tables, persistent settings, and smarter webhooks

Let’s go through what we got done in September 2025 in NeetoDesk. New features ✨ ✅ Tag teammates in replies You can now tag other...

August 2025 updates – Persistent drafts, flexible email routing, and faster bulk actions

Let’s go through what we got done in August 2025 in NeetoDesk. New features ✨ ✅ Persistent draft messages Agents can now pick up...

July 2025 updates – Custom domain support, smarter automation rules, and faster performance

Let’s go through what we got done in July 2025 in NeetoDesk. New features ✨ ✅ Custom domain support You can now use your own custom...

Milestone M39 – Outlook loop fix, support for older .xls imports & automation rule stability

Let’s go through what we got done in milestone M39 (Jun 16 – Jun 29) for NeetoDesk. New enhancements ✨ ✅ Refined spam handling ...

Milestone M38 – Sub-categories, domain filters, better navigation & stronger spam controls

Let’s go through what we got done in milestone M38 (Jun 02 – Jun 15) for NeetoDesk. New features and enhancements 🚀 ✅ Consistent file upload UI ...

Milestone M37 – DKIM-based email sending, better ticket creation & robust migrations

Let’s go through what we got done in milestone M37 (May 19 – Jun 01). New features and enhancements 🚀 ✅ Support for DKIM-verified domains ...

Milestone M36 – smarter ticket APIs, custom domain links, Outlook replies fix & 90k tickets migration

Let’s go through what we got done in Milestone M36 (May05 – May18). New features and enhancements 🚀 ✅ Custom domain support in links ...

Milestone M35 – smarter email delivery, Outlook integration fixes, custom email verification & large-scale import support

Let’s go through what we got done in Milestone M35 (Apr21 – May04). New features and enhancements 🚀 ✅ Auto-Verification for Custom Support Emails ...

Milestone M34 - custom priorities, enhanced rules, bulk uploads and more

Let's go through what we got done in Milestone M34 (Apr07 - Apr20). New features and enhancements 🚀 ✅ Custom Priorities You can...

Milestone M33 - emails, ticket management and bug fixes

Let's go through what we got done in Milestone M33 (Mar24 - Apr06). New features and enhancements 🚀 ✅ More natural email content ...

Milestone M31 - activities notifications, custom fields and more

Let's go through what we got done in Milestone M31 (Feb24 - Mar09). Enhancements Integrations: - Now, whenever you send tickets to GitHub, Linear, or...

Milestone M30 - slack integration, HEIC image fix and more

Let's go through what we got done in Milestone M30 (Feb 10 - Feb 23). Enhancements Slack Integration Improvements We've made several...

Milestone M29 - NeetoPlanner integration, Gmail API fix and more

Let's go through what we got done in Milestone M29 (Jan 27 - Feb 09). Bug Fixes: - Resolved an issue with parsing improperly formatted emails from MS Outlook...

Milestone M28 - email parsing fixes

Let's go through what we got done in Milestone M28 (Jan 13 - Jan 26). Bug Fixes: Enhanced email parsing to automatically exclude signatures and irrelevant content, ensuring customer...

Milestone M27 - accessibility fixes and parsing fix

Let's go through what we got done in Milestone M27 (Dec 30 - Jan 12). Bug Fixes: Resolved accessibility issues in Automation Rules and Canned Responses. Fixed accessibility issues with...

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