Blogs by Sagar Anadkat

June 2026 updates - Migrating from Freshdesk, help articles in replies, and agent salutations

In June at NeetoDesk, we focused on making it easier to move over from Freshdesk, sharing help articles right inside a ticket reply, and personalizing the salutation on every reply. We...

May 2026 updates - Mailbox revamp, custom mail server support, and a rebuilt ticket form

In May at NeetoDesk, we focused on a refreshed mailbox experience, opening up connectivity to any mail server, rebuilding the ticket form with new ways to share it, and rounding out the...

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